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Full payment is required based on the full amount of the booking at time of signed contract or 7 days prior to event date to Windsor Limo  by money order, check, or major credit card accepted. Cash will only be accepted in person at Windsor Limo office.

A minimum of 50% deposit is required to secure reservation date and vehicle which is non-refundable.


  • No charge for cancellations on a Sedan /SUV made 2 hours prior to pick up time.

  • No charge for cancellation on a Mercedes Sprinter made 24 hours prior to pick up time.

  • No charge for cancellation on a Bus made 72 hours prior to pick up time.

  • No charge for cancellation Stretch limo made 48 hours prior to pick up time.

  • 35.00 charge for cancellations on sedans made fewer than 2 hours prior to pick up time.

  • Full minimum charge for cancellations made when vehicle is on location.

  • Full minimum charge on all vehicles cancelled after cancellation policy.

A copy of a valid credit card, front and back with signature of cardholder is required in addition to the corresponding driver license to secure the limousine authorizing Windsor Limo, to bill card on amount required or served as security.

You will be responsible for the cost of any excessive cleanup or damage to vehicle.

A selection of soft drinks and water is provided at no extra charge in certain vehicles. No alcohol consumption is allowed in vehicle.

Windsor Limo reserves the right to substitute vehicles only in the event of an unforeseen act of God. In such instance, Windsor Limo agrees to make a substitution for the same agreed upon vehicle or a substitution for another vehicle of the same or greater quality, vehicle year, make and model.

Upon receipt of this signed contract including payment and signature authorization, a copy of the credit card front and back via mail or fax to 718.784.2900, your limousine will be booked and guaranteed. A receipt will be mailed or faxed to you.

Refunds: All refunds including cancellations and dispute are return by mail. Refunds are credited only by company check or credit. Please allow 7-10 business days for delivery after cancellation processing. Windsor Limo does not guarantee timely delivery and is not responsible for lost or undelivered mails.

Client Signature: ______________________________

Date: ___________________

[Note:Terms and conditions are subject to change without notice.]


Windsor Limo Inc.

163 Mineola Blvd., Suite 100, Mineola, NY 11501

Tel# 212-677-1000

Reservations 212.677.1000

Fax: 718.784.2900


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